Cookie Policy

Transparent information about our cookie usage. Learn how we use cookies to improve your experience while respecting your privacy choices.

Last updated: December 15, 2024

Table of Contents

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What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better, more personalized experience and enable essential website functionality.

How Cookies Work

1

When you visit our website, small text files are placed on your device by your web browser

2

These files contain information about your preferences, login status, and browsing behavior

3

On subsequent visits, cookies help us remember your preferences and provide personalized content

4

You have full control over cookie settings through your browser and our preference center

Types of Information Stored

  • User preferences and settings
  • Authentication and session data
  • Website performance metrics
  • Analytics and usage patterns
  • Marketing and advertising data

Important Note About Privacy

Cookies themselves do not contain personally identifiable information. They are simply unique identifiers that reference information stored on our secure servers. We use industry-standard security measures to protect all cookie-related data and comply with international privacy regulations including GDPR and CCPA.

How We Use Cookies

As a software development company, we use cookies strategically to enhance your experience, improve our services, and provide valuable insights into how our website performs for potential clients and partners.

Security & Authentication

  • • Maintain secure user sessions
  • • Prevent unauthorized access
  • • Enable single sign-on features
  • • Detect suspicious activities
  • • Implement two-factor authentication

Performance Optimization

  • • Monitor website loading speeds
  • • Optimize content delivery
  • • Track error rates and bugs
  • • Improve server response times
  • • Enhance mobile performance

User Experience

  • • Remember your preferences
  • • Personalize content recommendations
  • • Maintain shopping cart contents
  • • Save form progress
  • • Customize interface settings

Analytics & Insights

  • • Understand user behavior patterns
  • • Measure website effectiveness
  • • Track conversion rates
  • • Identify popular content
  • • Analyze traffic sources

Marketing & Outreach

  • • Display relevant service recommendations
  • • Personalize email marketing campaigns
  • • Track marketing campaign effectiveness
  • • Segment audiences for targeted content
  • • Measure lead generation success

Social Integration

  • • Enable social media sharing
  • • Integrate LinkedIn and GitHub
  • • Track social engagement
  • • Facilitate team collaboration
  • • Support OAuth authentication

Our Commitment to Privacy

We only collect and use cookie data that is necessary for the specified purposes. All data is processed in accordance with our Privacy Policy and applicable data protection laws. You can opt out of non-essential cookies at any time through our cookie preference center or browser settings.

Types of Cookies We Use

We categorize our cookies based on their purpose and functionality. Understanding these categories helps you make informed decisions about which cookies to allow on your device.

Essential CookiesRequired

These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.

Purpose & Function

  • • Session management and user authentication
  • • Security features and CSRF protection
  • • Load balancing and server optimization
  • • Accessibility settings and preferences
  • • Cookie consent preferences storage

Examples & Duration

  • navioxbd_session (Session)
  • csrf_token (Session)
  • cookie_consent (1 year)
  • load_balancer (Session)
  • accessibility_prefs (30 days)

Functional CookiesRecommended

These cookies enable enhanced functionality and personalization features. They improve your user experience but are not essential for basic website operation.

Purpose & Function

  • • Language and regional preferences
  • • Theme and UI customization settings
  • • Form data retention for convenience
  • • Recently viewed services and content
  • • Personalized dashboard configurations

Examples & Duration

  • language_pref (1 year)
  • theme_settings (6 months)
  • form_data (7 days)
  • recent_views (30 days)
  • dashboard_config (3 months)

Analytics CookiesOptional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our services and user experience.

Purpose & Function

  • • Website traffic analysis and reporting
  • • User behavior and interaction tracking
  • • Performance monitoring and optimization
  • • Conversion and goal tracking
  • • A/B testing and feature effectiveness

Examples & Duration

  • _ga (2 years)
  • _gid (24 hours)
  • _gat (1 minute)
  • hotjar_session (30 minutes)
  • mixpanel_distinct (1 year)

Marketing CookiesOptional

These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of marketing campaigns. They help us show you more relevant content and services.

Purpose & Function

  • • Personalized content recommendations
  • • Retargeting and remarketing campaigns
  • • Cross-platform advertising tracking
  • • Marketing campaign performance analysis
  • • Lead generation and conversion tracking

Examples & Duration

  • _fbp (90 days)
  • linkedin_tracking (6 months)
  • google_ads (90 days)
  • hubspot_tracking (1 year)
  • retargeting_pixel (30 days)

Third-Party Cookies & Services

Our website integrates with trusted third-party services to enhance functionality and provide valuable features. These services may set their own cookies governed by their respective privacy policies.

Analytics & Performance

Google Analytics

Website traffic analysis and user behavior insights

AnalyticsData retention: 26 months

Hotjar

Heatmaps and user session recordings for UX optimization

UX AnalyticsSession duration: 30 minutes

Mixpanel

Advanced event tracking and conversion analysis

Event TrackingData retention: 1 year

Marketing & CRM

HubSpot

Customer relationship management and lead tracking

CRMData retention: 1 year

Mailchimp

Email marketing campaigns and newsletter management

Email MarketingSubscription based

Facebook Pixel

Social media advertising and conversion tracking

Social AdsData retention: 90 days

Communication & Support

Intercom

Live chat support and customer communication

Support ChatSession based

Calendly

Meeting scheduling and appointment booking

SchedulingExternal service

Zendesk

Customer support ticket management and help desk

Support TicketsAccount based

Third-Party Privacy Policies

Each third-party service operates under its own privacy policy. We recommend reviewing these policies to understand how your data is handled by external services.

Managing Your Cookie Preferences

You have full control over which cookies are stored on your device. We provide multiple ways to manage your cookie preferences to ensure your browsing experience aligns with your privacy preferences.

Our Cookie Preference Center

Use our built-in preference center to customize exactly which types of cookies you want to allow. Your choices are saved and respected across all your visits.

Essential CookiesAlways On
Functional Cookies
Analytics Cookies
Marketing Cookies

Browser-Level Controls

Most web browsers allow you to control cookies through their settings. You can block all cookies, delete existing ones, or set up notifications when cookies are being set.

Block All Cookies

Prevent all websites from storing cookies

Block Third-Party Cookies

Allow only first-party cookies from our website

Clear Existing Cookies

Delete all previously stored cookies

Cookie Notifications

Get alerts when websites try to set cookies

Important Considerations

When You Block Cookies:

  • • Some website features may not work properly
  • • You may need to re-enter information frequently
  • • Personalization features will be disabled
  • • Performance optimization may be reduced

Your Privacy Rights:

  • • Change your preferences at any time
  • • Request deletion of your data
  • • Access information about stored cookies
  • • Opt out of marketing communications

Contact Information

Cookie & Privacy Questions

privacy@navioxbd.com
Dhaka, Bangladesh
Response within 48 hours

General Support

info@navioxbd.com
24/7 Support Portal

Related Policies

For complete information about how we handle your data, please review our related privacy documents:

Need Legal Assistance?

Our legal team is here to help with any questions about our policies or your rights. We're committed to transparency and protecting your interests.